Shipping Policy – ShopTera

Thank you for visiting and shopping at ShopTera. Following are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time All orders are processed within [e.g., 1 to 3 business days] (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note: During high-volume periods or sales, processing times may be slightly delayed. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

2. Domestic Shipping Rates and Estimates Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: [e.g., 3-5 business days] – [e.g., $4.99 or Free on orders over $50]

• Expedited Shipping: [e.g., 1-2 business days] – [e.g., $12.99]

3. International Shipping We currently offer international shipping to [List of countries or "worldwide"].

Shipping charges for your international order will be calculated and displayed at checkout. Please note that your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. ShopTera is not responsible for these charges if they are applied and are your responsibility as the customer.

4. How Do I Check the Status of My Order? When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow [e.g., 48 hours] for the tracking information to become available.

If you haven’t received your order within [e.g., 10 days] of receiving your shipping confirmation email, please contact us at [shopterasupport@gmail.com] with your name and order number, and we will look into it for you.

5. Shipping to P.O. Boxes Choose one based on client’s carrier: [Option A: We use carriers that allow delivery to P.O. Boxes.] [Option B: Please note that our primary shipping carriers cannot deliver to P.O. Boxes. We require a physical street address for delivery.]

6. Damages and Lost Packages ShopTera is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

7. Contact Us If you have any further questions regarding your shipping or tracking, please contact us at:

• Email: [Support Email Address, shopterasupport@gmail.com]